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Website accessibility

Learn more about how we make our website accessible.

Designing a website for everyone

We're committed to making our website accessible to the widest possible audience and we're always working to make sure we meet internationally accepted standards. Learn more about how we design our website and how you can access it.

Website accessibility guidelines

We aim to make sure our website meets the Web Content Accessibility Guidelines Version 2.2 (WCAG 2.2) at a minimum Double-A (AA) rating. The guidelines, drawn up by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with disabilities.

Our site should be accessible to people who use assistive technology like screen readers or speech-input software, and to those unable to use a mouse or a pointing device.

Accessibility features on this site include:

  • All controls work with a keyboard alone
  • Strong colour contrasts so it's easy to read text and graphics
  • Page layout resizes according to the width of your device
  • Headings are readable through screen readers
  • Tables are laid out in tabular form with headings and summaries
  • Cascading style sheets (CSS) determine the presentation of our website – this assists those using screen-reading devices
  • Most PDF files are tagged 
  • Non-decorative images include text alternatives (alt text) for screen readers
  • Link text is descriptive – we don't use 'click here'

Technology we support

We aim to make our website available to as many people as possible, regardless of the technology they use.

For the best experience, we'd advise you to keep your browser updated to the latest version. Updates are available free of charge from each browser provider. You can buy operating systems from software vendors.

Here's a list of the browsers and operating systems you can use to access our website.

Browsers

  • Google Chrome (latest version)
  • Firefox (latest version)
  • Microsoft Edge (latest version)
  • Safari (9 and above)

Operating systems

  • Windows 8 and above
  • Mac OS X 10.9 and above

More information on digital accessibility

There are organisations and charities who can offer further help with different types of digital accessibility.

AbilityNet is a charity that provides free support with digital accessibility. The AbilityNet website has lots of helpful tips, including simple ways to make your devices easier to use.

Sight loss charity RNIB also has information on desktop accessibility if you're blind or partially sighted.

To find out about our global accessibility programme, visit HSBC Digital Accessibility.

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