Report your card
Please take action as soon as you realise your cards have been lost or stolen. Once reported, it will be immediately cancelled and replaced.
Lost or stolen Global Money debit cards
- Log on to the HSBC Expat Mobile Banking app
- Select your Global Money Account from your main account list
- Select 'View more', and then 'Manage card’
- Select 'Report lost or stolen or damaged card' under 'Problems with your card?'
A new card will be issued immediately.
Alternatively you can call:
- HSBC Premier customers call: +44 1534 616 313
- HSBC Advance customers call: +44 1534 616 212
Lost or stolen credit cards
- If you are in the UK call: 0345 600 6161
- from outside the UK call: +44 1470 697139
Just so you know, we may monitor and record your communications with us. This is in the interest of security and to help us continually improve our service.
