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Cross border notice

Defining our relationship with you

Why your location matters

Where you live may limit the range of information and services you can receive from us.

Each country has its own regulatory requirements that govern the promotion and sale of financial services.

And all banks must comply with these rules - both in the country where they operate and in the countries where their customers live.

As a result, your country of residence is likely to determine if we're able to:

  • Pro-actively provide you with information about some or all of our products and services
  • Make specific financial products and services available to you

Jersey - a robust choice

HSBC Expat is based in Jersey (Channel Islands) which is recognised as one of the world's leading international finance centres by the Organisation for Economic Co-operation and Development (OECD), International Monetary Fund (IMF) and other global organisations.

We're here to help - whenever you need us

We may not always be able to initiate conversations due to your country of residence. However, you can call us at anytime to discuss your needs and how we may be able to help.

Financial regulations, and their impact, can be complicated and change over time. But one thing you can be sure of is that regardless of where you live, we'll always do our best to support you.

HSBC Expat customers

New to HSBC Expat

Calls may be monitored and/or recorded for security and service improvement purposes.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.